QUESTIONS & ANSWERS

WHAT ABOUT THE CAULK AROUND THE BATHTUB?
We will remove all old caulk, and re-caulk around the fixture before we leave.
HOW LONG DOES THE PROCESS TAKE?
Most bathtubs can be completed in less than four hours. Also, the bathtub can be used 48 hours after we have completed our work. Any great product will take a little time to dry. Think about super glue. It holds great…for a while. It then starts to fail. The quick dry application of super glue tells us this: it dries quick, holds strong for a short time, and then crumbles. Nobody I know has ever had something held together with Super Glue last more then a couple of weeks (unless the object exists in a stagnant environment, which almost nothing does).
ARE THERE EVER ANY EXTRA CHARGES?
The only time that we ever have an extra charge is if a bathtub has been previously coated. We have an additional $150.00 charge to remove the old coating. If the old coating is not removed, our new coating is applied over the old coating, and if it is not well bonded to your tub, then our coating is not well bonded to your tub. In this is the necessity for removal of the old coating.
HOW LONG WILL THE NEW FINISH LAST?
We provide a five year guarantee on products and craftsmanship, and we are seeing our coatings last through 10-12 years of average use.

New bathtubs or liners will wear away over time and need to be addressed in the future as well. If a new bathtub or liner lasts 15 to 20 years and is worn out or out of date, is it worth the 600% in time and money you spent on it now?
DOES THE PROCESS SMELL?
Yes. However we have learned how to manage the majority of the fragrance. This is one of the many details that separates The Tub Guys from our competition. The smell can be strong and linger in your home for days or weeks if it is not managed correctly. We pride ourselves on the adequate management of all odors. Nobody wants to tolerate any more than absolutely necessary. After we leave, the door to the room is closed and the a fan left running for a few hours to continue the venting of the little remaining fumes outside. After several hours the coating will not generate any more fragrance.

The fragrance is not dangerous - only annoying. As with any fragrance, it will bother some individuals more that others.
IS THE NEW FINISH GUARANTEED?
Yes. The Tub Guys guarantee product and craftsmanship for 5 years.