QUESTIONS & ANSWERS

WHAT ABOUT THE SILICON, CAULK AND/OR GROUT AROUND THE BATHTUB?
We will remove whatever old silicon, caulk and/or grout we safely can, to best of our ability. This will help relieve some of your mold and/or mildew issues, but not all.
HOW LONG DOES THE PROCESS TAKE?
Most bathtubs can be completed in less than four hours. Also, the bathtub cannot be used for a minimum of 24 hours, after we have completed our work. Technically, we can use a faster dry time, but with a faster dry time, comes a little less luster. Quality is worth the wait.
ARE THERE EVER ANY EXTRA CHARGES?
Typically, the only time that we have an extra charge, is if a bathtub has been previously coated. We have an additional $125.00 charge to manage the old coating or if you want texture for the bottom, as it is very important to avoid using a bathmat, after we have refinished. The cost of texture is $35.
HOW LONG WILL THE NEW FINISH LAST?
We provide a five year guarantee on products and craftsmanship. We are seeing our coatings last through 7-10 years with average use, without dripping faucets and with good habits. We have seen other companies, that are suggesting that their coatings will last 15-20 years, but they still only offer a 5 year guarantee... We have seen absolutely no proof, that a coating put on today, is going to last that long. If we did, we would be using it!
DOES THE PROCESS SMELL?
The simple answer is, Yes. However, we have developed a system to manage the majority of the fragrance. This is one of the many details that separates The Tub Guys from our competition. The smell can be strong and linger in your home for days or weeks if it is not managed correctly. We pride ourselves on the adequate management of all odors. We take this seriously, as it is one of our clients biggest concerns! Nobody wants to tolerate any more smell, than absolutely necessary. After we leave, the door to the room is closed and the bath fan is left running for a few hours, to continue the venting of the little remaining smell to the outside. After a few hours, the coating will not generate any more fragrance.

The fragrance is not dangerous - only annoying. As with any fragrance, it will bother some individuals more than others.
IS THE NEW FINISH GUARANTEED?
Yes. The Tub Guys guarantee product and craftsmanship for 5 years in owner occupied homes.